PSI Pharmaceutical Society of Israel CRM
The Pharmaceutical Society of Israel (PSI) involved the development of a comprehensive CRM system to manage all pharmacists in Israel.
This CRM integrates with accounting systems, payment systems, and the PSI website, enabling efficient management of suppliers, payments, courses, events, and memberships for pharmacists.
Additionally, a specialized module allows consultants to manage sessions with patients seeking medication advice.
The CRM features a rich reporting dashboard and a robust permissions system, ensuring secure and efficient operations across all levels of the organization.
Managing the Pharmacists
The CRM provides an efficient way to manage pharmacists through a detailed card-based interface.
Each pharmacist has a dedicated card displaying all relevant information in an organized and visually appealing manner, including personal details, professional qualifications, and payment records.
The app allows for comprehensive management of all aspects related to pharmacists directly within the app.
Users can easily update records and handle various administrative tasks, ensuring streamlined operations and up-to-date information for every pharmacist in the system.
Pharmaceutical Society of Israel CRM
Analytics Dashboards
The CRM features two distinct dashboards.
The management dashboard offers an overview of key metrics related to operations, finances, and more.
The consulting dashboard focuses on session data, highlighting metrics related to sessions and consultant performance.
These dashboards provide a comprehensive view of activities, ensuring efficient monitoring and decision-making for both management and professional specialist consultants.
Consulting Sessions for Patients
Accessible to pharmacists with elevated permissions, professional specialist consultants can manage patient consulting sessions.
They document consultations using a structured form that captures referral requests, patient details, medical history, and consultation results.
The module also allows for medication classification, identifying issues such as incorrect dosage or adverse reactions.
This organized approach ensures thorough documentation and effective medication guidance, supporting pharmacists in delivering high-quality care.
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